FAQ | PrestigeTrashBinCleaning.com

Prestige Trash Bin Cleaning, LLC

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Frequently asked questions

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Q: Why should I clean my trash cans?
A: Your trash cans harbor bacteria and viruses that are harmful to you and your family. The smells generated by these organisms can reach dizzying proportions. These smells also attract insects and rodents. A can cleaned by Prestige Trash Bin Cleaning eliminates these problems. If you have to leave your cans inside your garage, like most Home Owners Associations, you already know how bad they can smell. HOAs love our service, and so do the homeowners.

Q: How does it work?
A: Our Prestige Trash Bin Cleaning Truck will come to your home after your trash has been collected. We will clean all cans designated by you for cleaning. We schedule your regular cleaning based on your trash pick-up day and assign you to "Week 1, 2, 3 or 4." The first Monday of the month determines "Week 1" of a month. Our contracts run for a year from your first cleaning.

Q: Will you provide a one-time cleaning?
A: Yes, we will, but we feel you are best served when signing up for regular periodic cleanings. First time cleanings usually take considerably longer than subsequent “maintenance” cleanings, and we price accordingly.

Q: If I sign up, when will you clean my cans?
A: We will contact you when we receive your order regarding the next service date in your neighborhood. Sign-up online, or call us direct.

Q: Do I have to sign up ALL of my trash cans?
A: No. You tell us which of your trash cans you want on the program. Our recommendation is to sign up all of your cans for regular maintenance.

Q: Can I alternate or rotate cans each cleaning cycle?
A: No. Each container has its own identification and will be cleaned each service cycle.

Q: What happens if I move from a Prestige Trash Bin Cleaning service area?
A: You should contact Prestige Trash Bin Cleaning anytime you are planning a move so that we can make proper arrangements to cancel or continue your service in another area.

Q: How much water do you use?
A: If you were to clean your own can using a hose, you could easily use 15 gallons or more. On average it takes us less than 4 gallons. We collect the water and have contracted with a local water treatment facility to dispose of and maintain compliance with water disposal regulations.

Q: Can you remove paint, tar, or other "permanent" items that have dried inside my can?
A: Paint, tar, and other adhesives are extremely difficult to remove and may not come off. We will do our best to remove these problem areas as best we can. Cans that have not been washed in several years may also require a few more cleanings before these problem areas are broken up and removed. Please remember...if you have newer cans, they are sure to look brand new after cleaning. If your cans are several years old, they will be clean but may have the "worn look" still present. Please be reasonable. Although we can't take a can that is 20 years old and make it look brand new, it will be sanitized, disinfected, and deodorized to protect you and your family. We take great pride in offering this new and unique service